Member Resources

VIDEOS

Below you will find several videos that may answer questions regarding Medivest, your Medicare Set-Aside account, and other services that Medivest offers to our members. If you are unable to find answers to your questions in these videos or on our Frequently Asked Questions page, please contact Customer Service at  customerservice@medivest.com.


Welcome New Medivest Member: A Guide to Your New Account



Welcome new and prospective Medivest members. This video will help explain how we will help manage your medical settlement funds, and handle all the paperwork for you.


Medivest Member Service Frequently Asked Questions



Here are the answers to some of the most frequently asked questions that Medivest members have about their professional administration accounts.


What Payments am I Responsible for When my MSA is Administered?



This video will help explain how deductibles, co-pays, or coinsurance balances costs are covered when you have a MSA that is being professionally administered.



Can I Use My MSA Account for Treatment Outside of the US?



Many members have inquired if they are able to use their MSA Account for treatments and procedures in Mexico and other countries. This video will provide answers on what to expect when seeking treatment outside of the United States.


Medivest FAQ – What Happens When a Member Passes Away



This video answers questions about what happens to a Medivest Member’s account after they pass, the steps needed to close it, and what happens to the remaining funds in their account after closure.

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